Privacy Policy

At Rosebud Therapy, your privacy is deeply respected and protected. This Privacy Policy explains how I collect, use, and safeguard your personal information when you visit this website, submit a contact form, or engage with therapy services. It also includes my Notice of Privacy Practices in compliance with the Health Insurance Portability and Accountability Act (HIPAA), reflecting my commitment to confidentiality and transparency.

Information Collected:

When you reach out through the contact form or send an email, I may collect information such as your name, email address, phone number, and any message you include. This information is used solely to respond to your inquiry and is never sold or shared for marketing purposes. In addition, I use tools like Google Analytics and SEO services to monitor website performance. These tools may automatically collect information like your IP address, browser type, time spent on pages, and general location. This helps to improve the website experience, but I do not use this information to personally identify visitors.

How Your Information Is Used:

I use the information you provide to respond to your messages, coordinate services, and operate this website responsibly. Data from analytics tools helps me understand how people are engaging with my content and make improvements. Your information is not shared, sold, or used for any type of unsolicited outreach.

How Your Information Is Protected:

Your privacy and confidentiality are taken seriously. Contact form submissions are sent securely to a dedicated business email account. If you become a client, your information will be stored using a secure, HIPAA-compliant platform. Access to sensitive information is limited to the owner of Rosebud Therapy. While no method of transmission is entirely risk-free, reasonable precautions are taken to protect your data. To help protect your confidentiality, I ask that you do not include sensitive health information in your initial contact message through the website.

Use of Third-Party Services:

I use trusted third-party services to support my work:

  • Google Analytics helps me understand how people find and interact with my website.

  • My website is hosted on SquareSpace.

Each of these services has its own privacy practices, which I encourage you to review. These platforms may collect some information independently, outside of my control.

Your Rights:

If you are located in Colorado, California, or other regions with consumer privacy protections, you may have rights regarding your personal data. These may include the right to access, correct, or delete your personal information, or request how it is used. If you would like to exercise any of these rights, please contact me using the email provided below.

Notice of Privacy Practices (HIPAA):

If you choose to become a therapy client, your protected health information (PHI) will be treated in accordance with HIPAA. Your information will only be used or disclosed for purposes related to treatment, payment, or healthcare operations. You have the right to request a copy of your records, ask for corrections, or communicate through alternative methods (such as phone instead of email). I will not share your PHI without your written consent unless required by law. If you believe your privacy rights have been violated, you have the right to file a complaint with me or the U.S. Department of Health and Human Services.

Updates to This Policy:

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or practice operations. The most current version will always be available on this page, with the effective date noted at the top.

Contact:

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Madelyn Metsch
Owner, Rosebud Therapy
rosebudtherapyservices@gmail.com